Spicejet citizen charter

The airline has also offered to operate special flights to fly migrant workers from Delhi and Mumbai to Patna. Other airlines like IndiGo have also offered their aircraft and crew for operating evacuation flights or for ferrying medical equipment. Air India AI , the only Indian carrier with wide body aircraft Vistara has only recently got its first twin aisle , has been operating those planes to China, Japan and Europe to fly back Indians stranded there. AI has also operated flights to Tel Aviv to fly Israeli citizens from here.

Covid-19: SpiceJet flies hazmat suit from Delhi to Kerala on special flight

Please fill the query form below here and our team of Charter specialists will revert to you within 24 hours.

Notification: We log the IP addresses of the visitors on our website for security reasons. Only such Credit Card s shall be accepted which are issued in India. The amount shall be uploaded in the Agency ID after deduction of. Agency cannot charge back the uploaded amount under this arrangement. Any such charge back of uploaded amount by Agency shall attract charges alongwith interest as may be deemed fit by SpiceJet. Notwithstanding anything, these terms and conditions are subject to change any time without prior notice and at the sole discretion of SpiceJet.

Our employees are trained to assist our differently-abled passengers and for any sorts of limitations, we offer a wide variety of special assistance. Please be aware that there might be unpredictable circumstances such as weather or mechanical problems that may call for a last minute unavoidable change, but we will do our best to accommodate your needs.

If you require assistance with any of these, we recommend that you travel with a personal care attendant. We will do our best to allocate you a seat that is most suitable to your needs. However, in order to meet the safety requirements as prescribed by the DGCA, passengers with mobility limitations which make it unsafe to facilitate aircraft evacuations will not be given a seat in a location where they would obstruct emergency exits, impede the crew in their duties, obstruct access to emergency equipment or hinder aircraft evacuation.

A lavatory with a single panel door is available on all our aircraft. Our cabin crew can provide you with assistance moving to and from the lavatory door but will not be able to assist you inside the lavatory. All such assisting devices will be carried free of charge. For convenience, you may request our Cabin Crew for the assistance required and we will do our best to assist the passengers in the best possible manner. If you require assistance during your flight with us, we encourage you to let us know how we may best assist you at the time of your booking or during check-in.

We do not require advance notification if you wish to bring onboard hearing aid or assistive listening devices.

These devices can be used during all phases of the flight. If you plan to bring a transmitting device on-board, please advise us at least 48 hours in advance so we can ensure that it is compliant with the safety requirements. Passengers must bring their own spinal support equipment and should be fully responsible for its installation, usage and removal. Passenger-supplied spinal support equipment will be carried free of charge.

Our staff will then check to ensure that whether your equipment can be accommodated safely in the aircraft. A Safety Assistant is mandatory if the passenger:. If you are travelling with an internal medical device, such as a pacemaker or a defibrillator, kindly inform us while making the reservation and also at the airport, to the security personnel conducting your screening, before the process begins.

Please find below the forms required for various medical conditions:. Add More Sectors Remove. Additional Remarks:. Notification : We log the IP addresses of the visitors on our website for security reasons. Introduction Special Assistance : Our employees are trained to assist our differently-abled passengers and for any sorts of limitations, we offer a wide variety of special assistance.

Help in preparation for eating. Seating accommodation and aircraft accessibility for differently-abled passengers: We will do our best to allocate you a seat that is most suitable to your needs. Accessible Lavatories: A lavatory with a single panel door is available on all our aircraft. The cane should not block any emergency exit or protrude into the aisle; You may ask our cabin crew for assistance in stowing and retrieving your cane in case it is not collapsible or if it cannot be stowed under your seat.

Passengers with Hearing Impairment If you require assistance during your flight with us, we encourage you to let us know how we may best assist you at the time of your booking or during check-in.

We offer the following assistance: Meet and assist service to escort you to and from the aircraft; Priority boarding. Passengers travelling with Spinal Support Equipment SSE : Passengers must bring their own spinal support equipment and should be fully responsible for its installation, usage and removal.

A Safety Assistant is mandatory if the passenger: Is travelling in a stretcher or incubator or requires medical attention during the flight. The Safety Assistant must be capable of attending to their medical needs; Is unable to comprehend or respond properly to safety instructions due to a cognitive or developmental disability; Has severe mobility impairment, due to which the passenger is unable to evacuate on his own in the event of an emergency; Has severe hearing and vision impairment and cannot communicate with our cabin crew.

Passengers travelling with Internal Medical Devices: If you are travelling with an internal medical device, such as a pacemaker or a defibrillator, kindly inform us while making the reservation and also at the airport, to the security personnel conducting your screening, before the process begins. Passengers who require a stretcher: To make a booking for a stretcher request, please inform us no later than 48 hours prior to the scheduled time of departure of the flight.

The applicable charge for accommodating request for stretcher in the aircraft shall be the charge for 09 nine seats at the prevailing fare plus a Handling Fee for the stretcher is of INR 30, inclusive of service tax and cess.

Please complete a Medical Information Form to let us know of the flow rate you need, in litres per minute. Provision of Oxygen is subject to the approval of the submitted form by the SpiceJet Chief Medical Officer and operations team. Passenger whose Oxygen request has been approved should report at least 3 hours prior to the departure of the flight. Fitness to Fly Guidelines: Click here for download Fitness to Fly Guidelines Please find below the forms required for various medical conditions: Type Of Form Medical Condition Download Fitness Certificate Persons suffering from any disease, which is believed to be actively contagious and communicable.

Enter your phone numbers along with appropriate country code and area code. Are there any foreign nationals onboard. For Travel Agents Only : :. Corporate Governance. March February January December Fitness To Fly Guideline. November October September Know your rights. Persons suffering from any disease, which is believed to be actively contagious and communicable.

Persons whose medical condition may develop an adverse physical condition which could have an adverse effect during flight and on safety and emergency evacuation procedure. Requirement of oxygen inflight Recent major illness Recent surgery or hospitalisation Use of medical equipment inflight Requirement of stretcher Newborns under 7 days.

SpiceJet introduces domestic & international charter services to 46 cities across Citizen of*. Mobile/Phone Number*. (Enter your phone numbers along with. Fleet · International Offices · Citizen's Charter · Financial Information · February · Charter Request · Corporate Head Office · FAQ · Notices · January

Please fill the query form below here and our team of Charter specialists will revert to you within 24 hours. Notification: We log the IP addresses of the visitors on our website for security reasons. Only such Credit Card s shall be accepted which are issued in India.

Our employees are trained to assist our differently-abled passengers and for any sorts of limitations, we offer a wide variety of special assistance.

Notification: We log the IP addresses of the visitors on our website for security reasons. Only such Credit Card s shall be accepted which are issued in India.

Coronavirus Lockdown: SpiceJet Operates Special Charter Flight From Delhi to Coimbatore

The carriage of a Passenger is subject to SpiceJet regulations relating to the conditions of Non-International Carriage Passenger and Baggage framed in accordance with The Carriage by Air Act, and Notification regarding application of the Carriage which is non-international. The liability of the company for damage sustained in the event of the death or wounding of a passenger or any other bodily injury suffered by a passenger or by his registered baggage during the course of carriage by air will be governed by the provisions of sections 4,5,6 and the rules contained in the Second Schedule of Carriage by Air Act with certain exceptions, adaptations, modifications, etc. All disputes shall be subject to jurisdiction of Delhi only. SpiceJet is a ticket less airline. An itinerary does not constitute a document of carriage. The Booking in the SpiceJet database is the primary record of carriage and in the event of any differences between the itinerary and the Booking in the SpiceJet database, the Booking will prevail.

SpiceJet-Emirates Interline Airport Excess Baggage Charges

SpiceJet's aim is to be a safe and reputable scheduled passenger airline focused on maintaining the lowest cost structure and quality passenger services to provide the lowest air fares and high consumer value to the Indian domestic transportation markets. SpiceJet Citizen's Charter is presented to give information on all policies and procedures affecting our valued customers. SpiceJet uses a state of art website and mobile app for its flights reservations and inventory hosting, giving passengers the convenience to make or change a reservation on any SpiceJet flight from the comfort of their office or home. Log on to the website, www. Our valued passengers can also book flights at the airport ticketing counters where the airlines operates. The airport ticketing counters are generally open during normal office hours and around our flight operations Reservations can also be made through travel agents. While making your reservation please ensure your residence, business or mobile phone numbers are reflected in your booking record. This will help us keep you updated in case of any schedule change or delay of your flight. SpiceJet provides its special passengers a choice of select services.

Select from over 40 destinations and an incomparable network. Please wait while we get you the best fares.

SpiceJet operated a special charter flight from Delhi to Coimbatore today on Government's request. This flight was operated at a short notice and carried a Hazmat suit. This is meant to help local authorities replicate and start local manufacturing. SpiceJet has offered its aircraft and crew for any humanitarian mission that the government needs it to fly.

Senior Citizen Discount

Once your payment has been made, you will be issued a passenger Booking Reference Number PNR and your Travel Itinerary your reference, receipt and booking detail will be provided in person or emailed to you. Alternatively, it can be collected at the airport sales counter, just outside the terminal. In case no last name is mentioned in the id proof, you may update your first name in the last name as well E. Yes, passengers can hold the reservation and pay later when booking at least 2 clear days prior to their flight departure day. The booking can be on hold up to a maximum of 24 hours from the time of booking of any flight and will be automatically cancelled if full payment is not made by that time. This facility is only available through our Reservations or by having your travel agent contact us. SpiceJet is truly a ticket-less airline. We've removed tickets from our service along with the costs associated with them. These savings are passed on to you, the passenger, and that means we're able to offer you a better fare for our services. SpiceJet offers a printed itinerary with a reference number and the details of the reservations.

Special Assistance

The airline is already flying food, medicine and medical equipment for the government on a daily basis While domestic and international passenger flights have been banned till April 14 midnight, airlines have offered the use of their aircraft for any humanitarian use. New Delhi: Budget passenger carrier SpiceJet has offered its aircraft to operate few flights from Delhi and Mumbai to Patna to fly take migrant labourers, particularly from Bihar, who have got stuck in various parts of the country due to Covid related lockdown. The airline is already flying food,medicine and medical equipment for the government on a daily basis and has made offer for flying migrant workers as a humanitarian gesture after news of some these labourers walking back home covering thousand of kilometres surfaced. Corona warriors all over the country - be it our doctors, nurses, healthcare workers, the police, volunteers - and our government is doing an excellent job. We at SpiceJet are proud and honoured to help our government and people in whatever small way we can," he added. SpiceJet operated a special charter flight from Delhi to Coimbatore on Friday on the government's request. This flight was operated at a very short notice and carried a Hazmat suit, so that local authorities can replicate it and start local manufacturing.