Biggest online travel agency in china

Biggest online travel agency in china

Ctrip is a comprehensive travel websites providing China hotels booking, China flights booking, China tour packages booking and more travel services in China. It also provide globel travel services and abroad travel services to Chinese people and world tourists to China. It is a large company since it's creation since You can book most hotels in Chinese cities on this site. With it's head department in Shanghai, Ctrip has more than 12 thousand employees in all China. Elong is a professional website for booking hotels and flights in China.

Chinese Online Travel Agencies

Practical resources to help leaders navigate to the next normal: guides, tools, checklists, interviews and more. Our mission is to help leaders in multiple sectors develop a deeper understanding of the global economy. Our flagship business publication has been defining and informing the senior-management agenda since Propelled by rising incomes and a voracious appetite for exploration, Chinese travelers took more than four billion domestic trips in and more than million journeys overseas—numbers that are set to rise over the next couple of years, according to McKinsey forecasts.

For 8 years, headed the division of Applied Materials—the materials-engineering company—focused on US Securities and Exchange Commission and external reporting. The company is facing pressure from a range of domestic competitors that are investing heavily to improve customer targeting by better leveraging data collected across vast ecosystems that span e-commerce, finance, and entertainment. What gets Chinese tourists excited? Jane Sun: We started as a pure domestic-travel company, helping Chinese people travel within China.

As income levels increased, more customers started to go overseas: first to Korea and Japan, before extending to Southeast Asia, and now to Europe, Australia, and New Zealand, or even further away. Jane Sun: China is a huge country. We have 1. Take my husband, for example: he is a history buff. So last summer, we took our children to Rome, so they could learn about the Roman Empire. Then we went to San Giuliano to see the medieval town.

We taught the kids about the Reformation and Martin Luther. From there, we went on to the Renaissance, showing the kids statues by Michelangelo and Da Vinci. Next year, we thought it would be great for them to visit the site of the Scottish Enlightenment, where Adam Smith wrote The Wealth of Nations.

For example, in the summer, my family loves diving. In the winter, we take to the slopes and enjoy skiing. Lots of people are also going to Antarctica. Chinese people love adventures that let them see the world. Daniel Zipser: Do you think, in the future, things will shift so that people scale back outbound tourism in favor of more domestic trips?

Jane Sun: China has three long holidays. The first is Chinese New Year. These are the three periods people have an opportunity to travel a long way. Other than that, on the three-day weekends, they tend to stay close to where they live. So, given these restrictions, I think there will continue to be a balance between domestic and foreign travel. Daniel Zipser: Under your leadership, Ctrip has gone global. What benefits did that bring for Chinese travelers? We invest along three principles.

The third is that the valuation needs to be reasonable. So, we invested in Skyscanner, a UK company with a great technology team and a great brand.

We worked very closely with its team to make sure we integrated direct booking facilities onto its website. And the third was in Chinese tour operators in the US. All have different strategic goals, and so far, all have been very successful. Daniel Zipser: We see an increasingly sophisticated Chinese traveler looking for experiences, looking for personalization, particularly if you talk about the mid- to high-end traveler. How do you see the travel industry and Ctrip more specifically addressing that consumer demand?

Jane Sun: Ctrip serves the most affluent segment in China. That gives you an idea of how exclusive consumers can go when it comes to choosing their package. We see an uptick in demand for tailor-made tours. One that is very popular is for a family with two children, along with two grandparents, hiring a driver and van with a tour guide, choosing whatever hotel level they want to stay in and whatever time they want to start and end.

The local tour operator gives a recommendation as to where to go and how much time you should spend in each city. That kind of package has been growing at three digits every year for the past couple of years, with no signs of slowing down. Daniel Zipser: China is the most digital nation in the world, and the concept of O2O, online to offline, is increasingly embedded in different industries.

How does it impact travel? Jane Sun: We want Ctrip to be an open platform. For example, a local tour operator selling attraction tickets can offer its product to our customers, as long as it meets the service-standards requirements. Can you share a bit more about how you leverage the wealth of data now available to travel companies and what that means for the Chinese consumer? Every day, we have million registered users generating 50 terabytes of data, so we have an exceptional ability to know the customers and match their needs with supply.

Would you like to do that? If you understand your customer very well, and also have a deep pool of products on your platform, you can use the technology—big data, data mining—to offer a perfect match.

Customer satisfaction, efficiency, and conversion rates all increase as a result. Daniel Zipser: How do you see that evolving going forward? What are you planning to offer Chinese travelers over the next three to five years? One is, improve the breadth of products. Ctrip started with a single product, which was your hotel. After two years, we added air tickets.

Another two years on, we added package tours. Then we brought in corporate travel. Now we have more than 60 products. You can find anything you might want during your trip.

Diving, skiing, cruises, high-speed rail tickets, photography, wedding planning—anything you can think of, we have it. The second is the ability to understand our customers better and help match them with the right destination, price range, and service level.

For example, we have a global SOS program. Within a couple of hours, our hotel partners will have opened up their rooms to provide shelter to impacted customers. Having these services on standby gives our customers a lot of peace of mind. Daniel Zipser: Tourism brings people together from all over the world. How do you see the role of tourism in society? Jane Sun: I think tourism is a means to increasing international exchange.

Ultimately, we want tourism to be a vehicle for the promotion of global exchanges and world peace. Jane Sun: Ctrip will become the largest, most innovative travel company in the world. For example, when a woman is pregnant, we offer her free taxis. Female workers who get PhDs overseas sometimes struggle with decisions about what to do: Should I stop working and have children, or put work first?

Instead of struggling with that conundrum, we offer to pay for them to freeze their eggs. Ctrip is the only company in this field with such a progressive policy. But if you like it, I think having the choice is a good thing. Our female employees really welcome this type of policy.

Over half our workforce are women. More than 40 percent of the middle managers are female, and more than one-third of the executives are, as well. McKinsey uses cookies to improve site functionality, provide you with a better browsing experience, and to enable our partners to advertise to you. Detailed information on the use of cookies on this Site, and how you can decline them, is provided in our cookie policy. By using this Site or clicking on "OK", you consent to the use of cookies.

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In much of the world outside China, you essentially have two OTAs: Booking Holdings and Expedia Group. Both are absolute giants in the tourism industry, and. Ctrip is China's largest online travel agency. Founded in , and listed in Nasdaq in , Ctrip provides its more than million users with comprehensive.

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The choice is easy. Top China Travel is the foremost online China tour operator, offering high-quality China in-bound tour services to the tourists worldwide. We offer an extensive range of services including organized and independent tours of China, special interest and incentive trips, as well as booking services for accommodation and transportation

Statistics: China’s online travel agency (OTA) market share in 2018

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Market share of leading online travel agencies in China 2018

This copy is for your personal, non-commercial use only. But it also finds itself dealing with the impact from rising tensions between the U. Ctrip, one of the first U. The company is well positioned versus its Chinese peers for that push, according to a note earlier this year from HSBC analysts who cited an established user base and an array of services and products—from flights and hotel rooms to train tickets and package tours. Yet there are near-term pressures. In a note to clients, Citigroup analyst Alicia Yap said there is little risk the company misses the lowered guidance but she sees social unrest in Hong Kong continuing to pressure international air and hotel revenue. Sun: Last year, [Chinese] made about million outbound trips. Do you know how long it took to sell? It tells you the buying power for our target customer is very strong.

Please advise me to contact the most reliable travel agencies in China.

Founded in , the company owns and operates Trip. It also holds a 1. Founded in , it is currently the largest online travel agency OTA in China and one of the largest travel service providers in the world. On August 6, , Priceline.

China’s Largest Online Travel Agency Is Going Global

Answers App. There are 39 itineraries covering the most popular destinations. Below are the three best sales and you will see more when you look further. Best Private China Tours These elaborately designed private guided tours are samples and our recommendations. Whatever you need, we have experts ready to help. Start planning a trip to meet your budget and specific preference. Mini Group Day Trips 1 to 6 travelers Mini group day tours in the main cities are the best choice for travelers who have a short stay in the city, and seek for a cost-effective tour. Price discounted, service maintained. Why not join us for a great tour with informative insight? More Popular Tour Destinations.

Most popular and top visited travel website in China

We will help you to optimize your website to be more user friendly for Chinese visitors. Founded in , and listed in Nasdaq in , Ctrip provides its more than million users with comprehensive services including hotel reservations, flight bookings, package tours, corporate travel management, train tickets, and dining reservations. Fliggy, owned by Alibaba, is an online travel agency providing plane tickets, hotel booking services, tour guide services, visa application services, and vacation packages. Qyer is a leading social platform for Chinese travellers. Other than that, Qyer also offer online booking informations for airlines, car rentals, hotels, package tours around the world. Work with our experienced consultants and get on the right Online Travel Agencies in China, to drive sales for your company.

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Trip.com Group

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How China’s largest online travel agency connects the world: An interview with Ctrip CEO Jane Sun

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