Lightspeed retail training
The program is targeted to a variety of retail firms including grocery stores, toy stores, pet shops, pharmacy outlets and much more. This program has a lot of features such as inventory management, customer tracking, and reporting. The POS solution lives up to its name as a lot of people have praised its fast efficient. The software solution can help in managing sales, customers, vendors, inventory, and employees at multiple stores. You will also get to know about customer reviews and commonly asked questions regarding the solution related to cost, and suitability. After reading this comprehensive review, you will know whether the solution makes the cut or falls short of providing value for money.
LightSpeed Retail POS Overview
Simplify your software search in just 15 minutes. Call us today for a fast, free consultation. For free software advice, call us now! Product Overview. Lightspeed Retail Software Overview. Lightspeed Retail Reviews. Lightspeed Retail Comparisons. About Lightspeed Retail. Lightspeed Retail is a cloud-based point of sale POS solution that is suitable for retailers in industries such as apparel, footwear, bike, jewelry, pet, sporting goods and home decor.
Lightspeed offers a fully integrated, e-commerce solution that allows customers to manage in-store and online inventory, have a single view of customers and analyze multi-channel sales data.
Multi-store capability keeps inventory synced across all locations, while mobile extensions mean that associates can check on inventory and conduct sales from anywhere in the store via iPad.
The solution enables users to create, track and assign serial nu Epos Now. Recently recommended times. Toast POS. Recently recommended 99 times. Talech Register. Recently recommended 73 times. Lightspeed Retail appears in the following software guides:.
Showing 1 - 5 of results. Read All Reviews. Company Size: employees. Industry: Retail. Time Used: Less than 2 years. Review Source: Capterra. Lightspeed has literally saved us hours per week.
It connects and communicates well with all of our other systems; including accounting and loyalty platforms. Their customer and technical support have been extraordinary and have exceeded our expectations.
In fact, I think their technical support is the best not just in the point of sale industry but any industry. I find myself wishing other vendors I work with had the same level of support and professionalism. Lightspeed also listens to their customers; this is evident by requests made in their support area. They actually respond to every request. As a small business owner, we worry about many things.
Lightspeed is not one of them! After two other point of sale systems; and after two years using Lightspeed, it is by far the best in all categories. We had two previous POS systems that fell short in comparison to Lightspeed. Part of our success with Lightspeed is that after two previous point of sale systems; we knew what we really needed and the right questions to ask during the sales process.
We submitted specific questions in writing. All of our questions we answered in detail in less than Hours. The sales team knows their products and knew my industry. In fact, most of our distributors catalogs are already pre-loaded into their system. The transition from our other popular POS was relatively easy, especially in comparison to our previous transition. The Lightspeed team was always there to help and even anticipated needs before I knew them.
The inventory system and purchase order system work well. The only limitation we have with Lightspeed in related to the fact that we sell a lot of items by weight. This does not create a significant problem for us; but having bulk items accounted for in inventory would be a nice to have.
We would love an integrated scale capability. The Lightspeed team was more than willing to help us set up our system to sell bulk items; it works better than another other POS we looked at. Company Size: 5,, employees. Time Used: More than 2 years. We had two separate Retail POS systems in our organization. One was so antiquated it had to be replaced and the second one was experiencing issues everyday and the support was lousy.
We purchased LightSpeed. I had the Retail Operators go through the setup videos and make decisions on how they wanted to setup the system based on the videos. Then, when the Operators completed their training, I had them configure LightSpeed themselves based on what they learned and the decisions they made.
We then entered the inventory and the rest is history. LightSpeed is by far the most comprehensive system, yet easiest system to implement and use. There support mechanism is second to none. If you look your question up in help, there will be documentation to answer your question, and chances are there is a video that walks you step by step through the solution.
If you feel like you want to get live help, there chat mechanism is one of the best, better yet, the support people on the chat are the most patient and knowledgeable support people in the business. Simply the best. Reasons for Choosing Lightspeed Retail. Zach from Halberstadt's ND. Overall, the system provides all that we need. Problem is, we don't know if the system will be online when we need it. The system ties together items, sales, customers, and sales staff seamlessly. This allows us to dig in and review product performances like never before.
Using the matrix feature makes creating items with multiple sizes, colors, and fits easy. The system crashes. These past few months have been especially stressful with our busy season approaching.
The following list is made up of days in which we were not able to take payment from customers anywhere from a few minutes to a few hours. Unfortunately every email has gone unanswered for over a month now. This lack of communication is very frustrating. We're just waiting for an outage on a weekend during our busy season. Being we are locked into a contract we have no way out but are actively searching for an alternative as to not live in the fear of an outage at any moment.
Lightspeed Payments is another spot to touch on. Hello Zach, Thank you for your feedback. We would like to sincerely apologize for your recent experience, and we are sorry to hear you were less than satisfied with the product and service received. It is our utmost priority to provide a product and service that allows our customers to focus on running their businesses with ease. We will have someone from our Customer Success Team reach out to you shortly.
Thank you, Lightspeed POS. Company Size: , employees. Industry: Hospitality. Hands down the best retail software out there! The LightSpeed team made our switchover to them and setup happen with such ease. Their system is cost friendly, reliable and aesthetically pleasing. Training new staff on the system is a breeze. The reporting options are so helpful for close out financials, ordering, staff hours, etc.
We most liked the back of house features it offered. The inventory piece, reporting and ease of use was instrumental in our decision to switch to LightSpeed. We loved the cloud based feature and it allows our staff to work from anywhere on reports, watch sales, reorder inventory, etc. There really hasn't been anything about the software that we've found was difficult or wished was different.
Mainly because of the reporting and inventory features in addition the support team offered. They not only have the incredible chat feature, but their personable phone support team works with you with such patience and understanding of your issue and walks you through the solution. Then the follow through is unparalleled! Review Source. They bundled in the loyalty program in our automatic renewal.
We were looking into the addition to see if it fits our business. They are refusing to refund the Loyalty program fee say that we are in a contract and they have a phone recording committing to the contract they won't actual share the recording though.
Your restaurant POS comes with free training and 24/7 support. Lightspeed answers all you questions, anytime, and no matter where you are. Learn more. Hello and welcome! The goal of this guide is to provide you with the skills and knowledge needed to get your Lightspeed Retail system.
Currently available in both LightSpeed Pro self-hosted and LightSpeed Cloud SaaS cloud-hosted , it is an ideal system to manage both front-of-house and back-of-house operations. In addition to quick and easy checkout functions for the front-of-house, LightSpeed Retail POS handles the following back-of-house operations with ease:. POS and inventory management are the backbone of a retail operation. As such, the software is important, but support is crucial. A standard LightSpeed implementation has two layers of support:.
Simplify your software search in just 15 minutes. Call us today for a fast, free consultation.
Instantly access your data, so you can benefit from all the tools and knowledge you need to take your store to the next level. Lightspeed lets you do everything in seconds with straightforward controls. Run your brick-and-mortar and online store from one platform.
Retail Guided Setup - Introduction
The POS system preferred by serious retailers in over countries. Lightspeed retail POS is more than just a cash register. The app centralizes everything your staff needs based on their role. Now, cashiers have their own intuitive profile tab in POS-mode that lets them focus on sales, and managers can toggle into the Manager tab to perform daily tasks. This split-functionality minimizes distractions and potential for mistakes and requires almost no training time for new employees.
